Great service and very nice people
I have to say, I was skeptical. I have had my share of bad experiences at Nissan dealers and I was missing Massapequa Nissan, whom I had been loyal to for 15+ years. I went in on Saturday, 1/5/19 and was met graciously by Rocio Mancia, who ushered us out of the rain with a big smile and eagerness to help us. We were coming off a lease and we were strongly considering leaving Nissan for another brand, but figured we would give it a chance since my husband loves his Rogue. Rocio was great! She got us the car we wanted, for the price we were comfortable with. No sales drama, no nonsense. Just simply asked for the opportunity to keep us as a loyal customer... and she did just that! I hope we meet the same fate when our next Nissan car is due for re-lease in the coming months. Great Job keeping us Nissan Loyal South Shore and Rocio!
The sales associate was great.The wait wasn't long at all.However, the service and auto parts mechanics were rude.They didn't remove the plastic or tags left in the car.Other than that everything else was fine.
Jesse was extremely helpful and answered all my questions. He was even able to get my car done in time for me to make my class. Thank you !
From the moment I drove up, I was greeted courteously and with a smile. I was sent to Jesse as my service coordinator. I felt heard and respected. When Jesse called me after the diagnosis, he respectfully shared the immediate need as well as things that would need my attention, which could wait a little longer. While safety and proper maintenance was his #1 priority, Jesse was also very mindful of my budgetary concerns. At no time did I feel rushed or coerced in any way. My checkout experience was also very pleasant. I am very pleased with the caliber of service my car and I received! Thank you all!
*Must finance through dealership. Price is after $1,995 down payment.
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